Zendesk

Tracking tickets manually, exporting CSVs, and checking Zendesk's built-in reports only tells part of the story. Connect Zendesk to Klipfolio and get a live dashboard your whole team can act on.

How to connect Zendesk to Klipfolio

Klipfolio connects to Zendesk via OAuth. Once authorized, you can pull ticket data, satisfaction scores, and queue metrics directly into your dashboards.

1. In the left navigation sidebar, click the 3-dot menu beside Data Sources and select +New data source.
2. On the Where is your data? page, select Zendesk.
3. Enter your Zendesk subdomain and click Continue.
4. Click Connect an account, enter your Zendesk login credentials, and click Allow to authorize Klipfolio to access your data.
5. Choose a pre-built data source or click Create a custom Zendesk data source to write your own query.
6. Configure your data source, click Get data, and verify the results.
7. Name your data source, set a refresh schedule, and click Save.

Your data source is now available in your Data Source Library, ready to power custom Klips.

View the step-by-step setup guide

Top reasons to use Klipfolio for Zendesk dashboards

• See every ticket metric in one place. Pull open tickets, resolution times, and satisfaction scores into a single dashboard — no more switching between Zendesk views or exporting data manually.
• Share results with anyone. Distribute your Zendesk dashboard via TV mode, public link, scheduled email, or embedded report — so your team and stakeholders always have current numbers.
• Build exactly what you need. Use pre-built Zendesk Klips to get started fast, or write custom API queries to surface the specific data your team tracks.
• Keep data fresh automatically. Set refresh intervals as short as one minute so your dashboard reflects what's happening in your queue right now.
• Combine Zendesk with other tools. Blend support data with metrics from Salesforce, HubSpot, or any other connected source to get the full picture of customer health.

From Zendesk to Klipfolio

What you do in Zendesk	What Klipfolio adds
Export ticket reports manually	Automated dashboards that refresh in real time
View metrics inside Zendesk only	Share dashboards via TV mode, email, or public link
Track support data in isolation	Combine Zendesk data with CRM, billing, and product metrics
Build static snapshots	Live Klips that update on a schedule you control

Stop exporting reports. Start monitoring your support queue in real time — connect Zendesk to Klipfolio.